How It Works
We believe creating your Simcha pieces should feel exciting, simple, and stress-free. These short videos will guide you through each design option, helping you create something meaningful in just minutes.
Getting Started: Designing Your Product
This video explains how to navigate the website, choose a design, and personalise your product with ease — perfect if you are starting for the first time.
How to Change Background Colours
Learn how to personalise your design by changing the background colour. This video shows you how to click on the canvas, access the colour palette, and select the shade that best suits your event.
Uploading a Logo or Photo
This video shows you how to upload your own logo, monogram, or photo, and adjust it within your design for a truly personal touch.
Design Your Own Creation
Learn how to upload a ready-made design or build one from scratch using our online design studio — ideal for those looking for full creative control.
Frequently Asked Questions
Have a question? Find answers to our most common queries below. We’re always happy to help!
Designing Your Stationery
Yes! Add your wording, names and dates using our easy online designer. Look for the ‘C’ icon on product images to customise colours, or the ‘I’ icon to upload your own photo, logo or monogram.
Absolutely! Our Design Your Own products let you create your own stationery. No design experience is needed, and you can preview your changes before ordering. Check all details carefully before completing your purchase.
Of course! We’re happy to help with your design or using our online designer. You can also book a free consultation call to talk through your ideas.
Products and Ordering
We offer personalised stationery for Simchas and special celebrations, including benchers and menu cards. Explore our collections for matching designs. Hebrew and English options vary by product, so check individual listings or contact us for guidance.
Minimum quantities vary by product, typically starting at 25–50 pieces. Check the product page for details.
Get in touch with your ideas, and we’ll let you know how we can help.
Delivery and Changes
We offer free UK delivery, with most orders arriving within approximately one week. Allow extra time for busy periods and unexpected delays. If your event is approaching, contact us before ordering. Delivery dates cannot be guaranteed unless confirmed.
Contact us as soon as possible. Changes may be possible before your order is finalised and sent to print, but cannot be guaranteed.
Returns and Support
We cannot accept returns or cancellations for change of mind where the personalised-goods exception applies. Your statutory rights remain unaffected. If your order arrives damaged, faulty or incorrect, contact us promptly with your order details and photos where relevant, and we'll help resolve the issue.
